FAQs
How does weekly meal prep work?
A fresh menu is released each week on our Weekly Menu page. Select a minimum of three meal days when you fill out the order form, choose your household size and any available protein upgrades, then submit your order request and complete payment by the stated deadline.
When is the new menu released?
A new menu is posted weekly. The current menu, ordering deadline, payment cutoff, and delivery information will always be displayed on the Weekly Menu page.
Is there a minimum weekly order?
Yes. Weekly meal-prep clients must select a minimum of three meal days.
What is included with each meal?
Each meal includes a chef-prepared protein and accompanying sides as listed on the weekly menu. The standard protein portion is 6 ounces per person. When available, 8-ounce and 12-ounce upgrades can be selected for an additional charge.
Can meals be customized?
Many dietary preferences and reasonable special requests can be considered. Please include your request on the order form. Availability depends on the weekly menu, ingredients, and preparation requirements, and some customizations may require an additional charge.
Can you accommodate food allergies?
Please disclose all food allergies and provide complete details on the order form. Chef Shanelle will review the information and confirm whether the request can be safely accommodated before your order is finalized.
Do you serve households larger than five people?
Yes, depending on availability. Households with more than five people should contact Chef Shanelle for custom pricing before submitting an order.
Are the meals fresh or frozen?
Meals are freshly prepared and delivered without being frozen. Reheating and storage guidance will be provided when applicable.
Do clients receive reusable glass containers?
Returning VIP meal-prep clients may exchange their clean, reusable OXO glass containers during delivery. Container availability and participation will be confirmed directly with the client.
MEAL PREP
ORDERING, PAYMENT AND DELIVERY
When is my order officially confirmed?
Submitting the form creates an order request. Your order is officially confirmed only after payment has been received and Chef Shanelle sends your final confirmation.
How do I pay for my order?
The currently accepted payment methods and instructions are shown on the order form and included in your order-request email. Payment must be received by the deadline listed for that week.
Can I change my order after submitting it?
Contact Chef Shanelle as soon as possible. Changes depend on whether ingredients have already been purchased and preparation has begun. A requested change is not guaranteed until it has been confirmed.
Where is weekly meal-prep delivery available?
Weekly meal-prep delivery is available in Boca Raton, Delray Beach, Boynton Beach, and select surrounding cities. Delivery availability and any applicable travel fee will be confirmed before payment.
When are meals delivered?
Weekly meal-prep deliveries are generally scheduled for Monday and Wednesday. Your specific delivery information will be included in your confirmation.
PRIVATE CHEF and CATERING SERVICES
What is included with private chef in-home service?
Private chef service is customized around your household, occasion, preferences, and menu needs. The exact experience, including shopping, preparation, service style, and cleanup, will be discussed during your consultation.
How is private chef pricing determined?
Pricing is based on the menu, number of guests, ingredient sourcing, preparation requirements, service time, staffing, location, and any additional services requested. Contact Chef Shanelle for a personalized quote.
Do you offer catering for events?
Yes. Creme de la Chef provides catering for intimate celebrations, corporate gatherings, family events, and other special occasions. Available service styles and menus depend on the event’s size, location, and needs.
Are the catering menus customizable?
The catering menus provide examples of available dishes and service styles. Menus may be customized based on your occasion, preferences, dietary needs, guest count, and budget.
How far do private chef and catering services travel?
Private chef and catering services are available throughout select South Florida areas, including locations as far south as Kendall. Availability and travel fees depend on the location and scope of service.
How far in advance should I inquire?
Contact Chef Shanelle as soon as you know your preferred date. Availability is limited, particularly for weekends, holidays, and larger events.
CHEF SHANELLES KITCHEN REFRESH
What is a Kitchen Refresh?
The Kitchen Refresh is a chef-guided kitchen and pantry organization service designed to improve workflow, simplify meal preparation, and create a space that is both practical and beautiful.
Is the Kitchen Refresh available virtually?
Yes. Kitchen Refresh consultations are available both in person and virtually. Virtual sessions provide professional guidance, recommendations, and an organization plan that you can implement in your own home.
How much does the Kitchen Refresh cost?
In-person Kitchen Refresh services begin at $550. Virtual consultations are $60 per hour. Final pricing depends on the size and current condition of the space, project goals, location, and amount of work required.
Are storage products included?
Organizational products such as containers, baskets, drawer inserts, labels, shelving, and turntables are priced separately. Products will be recommended and approved before they are purchased.
Do I need to be present?
For most in-person projects, the client should be available to make decisions about what will be kept, relocated, donated, or discarded. The level of participation needed will be discussed before the project begins.
GENERAL QUESTIONS
How do I contact Chef Shanelle?
Use the Contact page to submit an inquiry, or contact Creme de la Chef through the phone number and business email listed in the website footer.
Where can I see your latest work?
Follow Chef Shanelle Cooks on TikTok for quick recipes, popular dishes, behind-the-scenes preparation, chef-life content, and day-in-the-life videos. You can also follow Creme de la Chef on the social platforms linked throughout the website.
Still Have a Question?
Send us a message and tell us how we can help. Chef Shanelle will follow up with availability, pricing, and next steps.